NHTSA Complaint #11696114 — 2019 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11696114
Vehicle 2019 CADILLAC ESCALADE ESV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

My wife was driving our 2019 Cadillac Escalade to work when the vehicle check engine light came on and started to smoke and shake violently. She avoided injury but the car was not drivable. A local independent service center said that the car's cylinder #1 was full of fuel, the spark plug was wet, reported loud bottom end engine noise and that we replace the engine. This appears to be the same issue that sparked the recall of 2021-2024 models. We have proceeded with ordering a replacement engine as a result. The old engine will be available for further inspection if necessary. There were no warning signs prior to this incident.

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