NHTSA Complaint #11696005 — 2025 FORD F-150
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11696005 |
| Vehicle | 2025 FORD F-150 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
•Date/Time: October 22, 5:11 PM •Location: Fulton, Texas •Symptoms: Shifter stuck down/stowed; would not un‑stow despite repeated attempts, power cycles, and multiple drivers •Frequency: First observed on the date/time above; persisted through multiple attempts •Component(s): Power Train (shifter/Gear Shift Module), Electrical System On October 22 at 5:11 PM in Fulton, TX, the console‑mounted power‑folding shifter on my Ford F‑150 Lightning became stuck in the downward/stowed position and would not return to the upright (un‑stowed) position. Because it would not un‑stow, I could not select a gear and the vehicle was effectively inoperable. I pressed the shifter stow/un‑stow button multiple times, cycled the vehicle power off/on several times, and had multiple drivers attempt to operate it. The shifter remained stuck each time. This appears consistent with Ford CSP 25B09 (Gear Shift Module failure to stow/unstow) and related TSB 25‑2045 for Lightning models describing symptoms such as “shifter will not stow/unstow” or “will not shift out of gear.” After abandoning the vehicle for several hours in the not running state and then returning, I was able to unstow the shifter by pressing the button and drive away normally. This condition presents a safety hazard because the vehicle can become immobilized without the ability to select drive or reverse if the failure occurs in traffic or other unsafe locations.
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