NHTSA Complaint #11696005 — 2025 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11696005
Vehicle 2025 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

•Date/Time: October 22, 5:11 PM •Location: Fulton, Texas •Symptoms: Shifter stuck down/stowed; would not un‑stow despite repeated attempts, power cycles, and multiple drivers •Frequency: First observed on the date/time above; persisted through multiple attempts •Component(s): Power Train (shifter/Gear Shift Module), Electrical System On October 22 at 5:11 PM in Fulton, TX, the console‑mounted power‑folding shifter on my Ford F‑150 Lightning became stuck in the downward/stowed position and would not return to the upright (un‑stowed) position. Because it would not un‑stow, I could not select a gear and the vehicle was effectively inoperable. I pressed the shifter stow/un‑stow button multiple times, cycled the vehicle power off/on several times, and had multiple drivers attempt to operate it. The shifter remained stuck each time. This appears consistent with Ford CSP 25B09 (Gear Shift Module failure to stow/unstow) and related TSB 25‑2045 for Lightning models describing symptoms such as “shifter will not stow/unstow” or “will not shift out of gear.” After abandoning the vehicle for several hours in the not running state and then returning, I was able to unstow the shifter by pressing the button and drive away normally. This condition presents a safety hazard because the vehicle can become immobilized without the ability to select drive or reverse if the failure occurs in traffic or other unsafe locations.

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