NHTSA Complaint #11695961 — 2018 DODGE DURANGO

The tailgate light has gone out on my 2018 Dodge Durango R/T. Researching online has lead me to discover that this is a known issue that is costing customers thousands of dollars due to a known design flaw. The tailgate light goes out and usually leads to the brake lights and backup camera going out. I do not know when the brakes lights may glitch or go out which can cause an accident. I asked the service person at the dealership about the tailgate issue in May of 2025 when the tailgate light was intermittently going in and out. I was told to call the 800 customer service number. There’s no warning for the tailgate light failing and leading to the failure of the brake lights and backup camera.