NHTSA Complaint #11695924 — 2015 BMW X3

The contact owns a 2015 BMW X3. The vehicle was repaired under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that on a separate occasion, the vehicle was taken to an independent mechanic for maintenance, and the contact was informed that the water pump had failed. The contact showed the independent mechanic the receipt for when the vehicle was repaired under the recall for the water pump. The contact was informed that the water pump was not replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,245.