NHTSA Complaint #11695759 — 2018 RAM 1500

I am writing to your Company regarding the unavailability of the ABS Control Module for 2017 Ram 1500 trucks. My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation, in that the lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence in my efforts to find a replacement module, but I have been totally unsuccessful. I have been told by one of your Customer Service representatives that your Company is “…unable to maintain a complete inventory for an indefinite period and the lower the demand, the less likely it is we will have stocked parts. As such, the part you are requesting is no longer in our inventory.” I am aware of a current class action suit against your company for the RAM 2500 & 3500 for the same issue. I guess the owners’ lives of the Ram 1500 are not as important. Wilson, et al. v. FCA US LLC Case No. 4:22-cv-0044 This is absolutely appalling. Apparently, several thousand Ram owners who paid tens of thousands of dollars for their trucks are not important enough to your Company to warrant providing the necessary support for their products. I am thoroughly disgusted with the disrespect and value you place on the safety and lives of your truck owners and the other drivers on the road who are in danger due to the lack of support or concern you have for your “valued? owners”.