NHTSA Complaint #11695746 — 2015 LINCOLN MKC

The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera blacked out intermittently. The failure had become more persistent over time, and the system became inoperable. The dealer was contacted and confirmed that parts were not yet available. Lincoln White Plains (250 E Main St, Elmsford, NY 10523) was also contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 20,000.