NHTSA Complaint #11695635 — 2025 TOYOTA COROLLA CROSS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11695635
Vehicle	2025 TOYOTA COROLLA CROSS
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	June 9, 2025
Date Filed	October 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The pre-collision system acted as if it sensed a car or object in the road. It had loud warnings and slammed my brakes very hard to stop the car. There were no objects or cars around. If a car was behind me, it would have been a guaranteed crash. Very dangerous especially if it happened on the highway. Dealership said it could have been from a loss of communication. A loss of communication should have the pre collision system disabled not force brake. This is a potentially life threatening issue with this car.

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