NHTSA Complaint #11695573 — 2022 VOLVO XC60
BACK OVER PREVENTION: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11695573 |
| Vehicle | 2022 VOLVO XC60 |
| Component | BACK OVER PREVENTION: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I purchased my 2022 Volvo XC60 in April 2025. I had no problems with the backup camera, until I installed a new version of software, 3.7, over the air, in September. The update was described as addressing a recall, for a safety issue where the backup camera would sometimes not work. Since the recall update, I've had issues with the backup camera not working, at the same time all of the cameras, proximity warnings, and rear emergency braking do not work. Far from this software update fixing a safety concern, it appears to have created one. The only answer I could get from the Volvo USA help line was to "take it to a dealer". I thought they would be more concerned given that they have just carried out a recall action that has created a safety issue!
Related Complaints for the 2022 VOLVO XC60
Recent Complaints for the 2022 VOLVO XC60
#11714457
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Volvo XC60. The contact stated that while driving approximately 45 MPH during nighttime, the ...
#11714255
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster displ...
#11714255
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster displ...
#11708704
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Even after the Volvo R10320 - WAM Upgrade recall, the backup camera is STILL unavailable at times when reversing. Th...
#11699891
UNKNOWN OR OTHER
My car has been updated with software for a recall concerning the back up camera not operating when placed in reverse...