NHTSA Complaint #11695297 — 2016 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11695297
Vehicle 2016 RAM 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The ABS module has failed. As such, the anti-lock brakes, nor the electronic brakes for braking a trailer do not work. This is a safety hazard as when towing you might not be able to stop in time to avoid an accident. I tried to get this fixed at a RAM dealership, but was informed this item has been on backorder for over 1.5 years and there are several other customers waiting for this part. So, I escalated at RAM and the escalation representative replied stating that they are waiting for production approval. They have been waiting on production approval for over 1.5 years for this safety issue. What is going to take, someone getting seriously injured or killed to get RAM to provide this safety item? As I mentioned, RAM is aware of this issue, but are not doing what it takes to address. It would be great if you can put pressure on RAM to make this safety item a priority. Also, it would be great if it came in form of a recall, but being able to get this part so that I can safely operate my vehicle is my main priority. Anything that you can do in addressing this issue would be greatly appreciated. Thank you

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