NHTSA Complaint #11695263 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle started to shake and vibrate and decelerate. The vehicle was taken to a nearby mechanic who diagnosed that the alternator and alternator belt had failed and needed to be replaced. The alternator and alternator belt were replaced, and the vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the vehicle decelerated, and the steering wheel was difficult to control. After stopping the vehicle and shifting to park(P), the vehicle rolled backwards causing the driver to activate the parking brake. The vehicle was towed to the local mechanic who diagnosed that the transmission needed to be replaced. The transmission was not yet repaired. The manufacturer and local dealer were not contacted regarding the failures. The failure mileage was 107,000.