NHTSA Complaint #11695251 — 2018 NISSAN ALTIMA

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The driver seat airbag module is defective and requires replacement. It is available for inspection at Northlake Kia or any authorized Nissan service center upon request. 2. How was your safety or the safety of others put at risk? The defective driver seat airbag module may fail to deploy properly in a collision, placing the driver at serious risk of injury or death. This defect also endangers passengers and other road users in the event of an accident. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The defect was confirmed by Northlake Kia on August 29, 2025 during vehicle inspection. The dealership stated that the part is defective and must be replaced immediately. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Northlake Kia, an authorized Nissan service center. The manufacturer (Nissan Consumer Affairs) has been notified but has not yet provided a resolution or replacement part. There has been no involvement by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. and before thats what prompted me to bring the vehicle in to be serviced. Upon inspection at Northlake Kia on August 29, 2025, the dealership identified the driver airbag module defect. The airbag warning light was illuminated on the dashboard, indicating a malfunction in the airbag system.