NHTSA Complaint #11695140 — 2021 FORD MUSTANG MACH E

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11695140
Vehicle 2021 FORD MUSTANG MACH E
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The car would intermittently give an error saying pre-collision assist not available and now this error is permanent. There is a technical service bulletin for it 23-2155 Lots of people have been complaining about this in the mach e forum https://www.macheforum.com/site/threads/front-camera-fault-pre-collision-assist-not-available-errors.18710/page-69#post-1026803 This causes people to drop out from the automatic driving bluecruise without notice and adaptive cruise control becomes unusable.

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