NHTSA Complaint #11694805 — 2017 VOLKSWAGEN GTI

Description of the Problem: The fuel pump failed and began spraying gasoline during operation. The malfunction was documented on video by an authorized Volkswagen mechanic and confirmed by a Volkswagen dealership in Honolulu, Hawaii. The component is available for inspection if required. Safety Risk: The failure caused pressurized gasoline to spray within the engine compartment, presenting a serious fire and explosion hazard. This defect posed a danger to the driver, passengers, and others nearby due to potential ignition of leaked fuel. Reproduction and Inspection: The condition was reproduced and confirmed by both an independent authorized Volkswagen mechanic and a Volkswagen dealership in Honolulu. The issue has not yet been inspected by Volkswagen of America, insurance representatives, or police authorities. Warning Signs or Prior Symptoms: A strong smell of gasoline inside the passenger cabin was present prior to discovery of the leak. No dashboard warning lights or error messages appeared. Summary: Fuel pump failure caused gasoline to spray under pressure. The problem was verified by an authorized VW mechanic and dealership in Honolulu, HI. The defective component remains available for inspection. Immediate safety risk due to potential ignition of fuel vapors.