NHTSA Complaint #11694759 — 2023 VOLVO XC60
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11694759 |
| Vehicle | 2023 VOLVO XC60 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Driving the car at under 20 mph making a left turn into my cul-de-sac which has an upward slope. Car system thought it would crash into the tree straight ahead and started emergency braking making loud noise and then the steering wheels locked. Ended up hitting the parked car in front of neighbors house due to brake and steering malfunction. Heard from other Volvo owners that this has been a problem. Even backing out of garage where there is no object behind the car the car emergency braking system engages causing whiplash. No longer feel safe driving this car.
Related Complaints for the 2023 VOLVO XC60
Other SERVICE BRAKES Complaints
#11672120
Yesterday, while driving on highway, I received a tire pressure warning for all four tires. I filled all tires to the...
#11540371
The automatic breaking system was deployed while backing up in a parking lot. There were no obstacles, either statio...
#11534680
Twice within two weeks the car was shifted into reverse and the brake became unresponsive. The car started moving bac...
#11533605
I've lost the ability to brake on several occasions. The brake pedal simply could not be pressed in. After taking it ...
#11508294
Car was turned on and shifted in to reverse. Car was driven backwards and when attempted to stop the car the brake be...
Recent Complaints for the 2023 VOLVO XC60
#11715541
ELECTRICAL SYSTEM
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11715541
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11715541
FORWARD COLLISION AVOIDANCE: WARNINGS
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11703702
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Received recall notice, the dealer did software upgrade to 3.7. but still having issues. Error message "Camera is te...
#11703728
VISIBILITY/WIPER
On Wednesday December 3, 2025 the front windshield wipers stopped working on my wife's 2023 Volvo XC60. The stalk to ...