NHTSA Complaint #11694685 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the rear driver's side door failed to latch as intended. In addition, the contact stated that the rear driver's side door failed to latch or unlatch while using the door switch. The contact stated that the failure was a safety hazard. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.