NHTSA Complaint #11694667 — 2018 LINCOLN MKC

The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact referenced NHTSA Campaign Number: 25V685000 (Equipment); however, the VIN was not included in the recall. The failure mileage was approximately 42,000.