NHTSA Complaint #11694645 — 2016 KIA OPTIMA HYBRID

Dear NHTSA, I am writing to formally report a serious safety incident involving my 2016 Kia Optima Hybrid, which caught fire and was completely destroyed on October 5, 2025. Incident Summary: While driving on a highway at approximately 65 mph, I noticed that the vehicle was not entering Hybrid Mode, which is abnormal for its typical operation. I reduced my speed to 45 mph, then down to 35 mph as I began to observe smoke coming from the vehicle. At no point did the vehicle show signs of overheating, and there was no Check Engine Light until shortly before I was able to safely pull over. Within moments of stopping the vehicle and exiting with my passenger, the vehicle was engulfed in flames and ultimately burned to the ground. Fortunately, both occupants escaped unharmed. The vehicle has been inspected by my insurance provider; however, I have been waiting over two weeks for Kia to inspect the vehicle or provide any official response regarding a possible cause. This delay is concerning, especially given the severity of the incident and the potential safety risk to other drivers. Vehicle Details: Make/Model: 2016 Kia Optima Hybrid VIN: [XXX] Mileage: 54,300 Date of Fire: October 5, 2025 Location: US-60 NONCARD & MP-118 Morristown, AZ I am reporting this incident in hopes that NHTSA will investigate whether this is an isolated case or potentially part of a larger safety defect within this vehicle model or hybrid system. The lack of adequate warning and the total loss due to fire raises serious safety concerns. Please let me know if any additional information or documentation is required to support an investigation. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)