NHTSA Complaint #11694393 — 2021 JEEP GRAND CHEROKEE L

Dear Agency I have got big problem. I am writing to request urgent assistance regarding a serious safety issue with my Jeep Grand Cherokee 2021 (WL) L, imported by me (private) from the U.S. market to Poland. I have recently noticed on web recall site about a 4 recall but 2 of them are very serious campaign concerning the replacement and repair of the rear springs and second - control arm nuts. The campaign was not performed earlier in USA. My vehicle is affected by first issue — the right rear spring is dislodging, which has been confirmed by inspection in goverment cars controling station in Poland. I have already contacted two authorized Jeep service centers in Poznan, Poland: Jeep Service Złotniki, Obornicka 4 street [XXX] and Jeep Service, Świętego Michała Street 20 [XXX] , as well as I contacted Jeep Polska Headquarters. [XXX] Unfortunately, all of them informed me that they do not perform the recall repair, despite the fact that this defect poses a serious safety risk while driving. I recived information thad Jeep in USA do not pay for this recall and Jeep Polska do not perform any recall in POLAND for USA Cars. I could not imagine what it is possible. My car is dangerous for me and my family. I tried to contact Jeep Headquaters in USA without succes :( There are no email to contact recall office, only phonecall and I could not proceed it by my Polish phone number :( My vehicle details: VIN: [XXX] I kindly ask for your help in resolving this issue and ensuring that the recall repair can be performed. Please advise how I can proceed and where I can have this safety recall completed. Thank you very much for your attention and support. Best regards, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)