NHTSA Complaint #11694390 — 2017 FORD ESCAPE

Engine light came on while in traffic. Took Ford Escape to Tire Discounters, they replaced spark plugs and wires. Drove 200 miles, engine light back on. Not knowing problem and taking it to Grimer Tire, found out engine was cracked. Called several mechanics and found 2017 Ford Escape have coolant seal failure, which caused engine to overheat and crack from coolant leak. Then called Ford and received complaint number. Took to Kerry Ford and was told that Ford Motor Company is not responsible for failure, since my VIN not on recall. Even though the recall was the exact problem on my Escape. I have been dealing with a vehicle that overheats in traffic and not able to drive since and calls to Ford Motor has not been helpful or resolving this issue. Since July have cost me over $2,000. and my car not road safe.