NHTSA Complaint #11694349 — 2023 KIA SELTOS

One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldn’t turn on and one usb won’t work. Tried to hard reset and check fuses and still no luck. I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at car dealer and he told me not first time a radio on a Kia took a poop. So how comes there is no recall yet on this part of the car. It’s crappy because warranty on radio is only up to 36,000 . And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my wheel on the dash