NHTSA Complaint #11694284 — 2019 ACURA RDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11694284
Vehicle 2019 ACURA RDX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Completed 100,000-mile service work at the dealership, 1 month following the work, while driving, all engine codes went off and the car went into "limp mode". I was unable to drive at normal speeds while on a major highway and going through a busy intersection. After multiple assessments at the same dealership, a "software update", a replaced spark plug (that was previously replaced during service work a month prior), it was found to have a warped head gasket with coolant leaking into the engine. It has not been inspected by police or insurance agents. It has been inspected by Shottenkirk Acura of Huntsville (Alabama) and a secondary mechanic with the same findings of engine failure. This should not occur at 116,000 miles in a Honda motor!

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