NHTSA Complaint #11694172 — 2023 KIA SPORTAGE

The contact owns a 2023 Kia Sportage. The contact stated that the passenger’s side roof molding was missing from the vehicle. The contact had taken the vehicle to a local dealer where it was determined that the roof molding needed to be replaced; however, he had to pay for the repair out-of-pocket. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V025000 (Structure); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.