NHTSA Complaint #11694109 — 2019 HYUNDAI TUCSON

[XXX] [XXX] [XXX] [XXX] Vehicle Information: • VIN: [XXX] • Year: 2019 • Make: Hyundai • Model: Tucson • Mileage: 132,303 Problem Description: On Oct 11, 2025, my 2019 Hyundai Tucson entered limp mode on the freeway, losing power suddenly, posing a safety risk. This followed a dealership visit a couple months ago for a recall engine repair (possibly 21V-727). They returned the car with a check engine light, claiming it was a false error needing a reset on my next visit. No reset was done. On Oct 11, the limp mode forced a tow back to the dealership. They now demand $300 for diagnostics and refuse a loaner, claiming it may not be warranty-related. I’ve escalated to Hyundai national team case number : 41621677 with no resolution after four days. This feels like a safety defect tied to the prior recall work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)