NHTSA Complaint #11694097 — 2024 HONDA CR-V

LANE DEPARTURE: WARNING issue reported to NHTSA

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Complaint Details

ODI Number 11694097
Vehicle 2024 HONDA CR-V
Component LANE DEPARTURE: WARNING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Road Departure Mitigation Error See Dealer Followed by Lane Departure Error See Dealer when making sharp left or right out of a parking space or backing out of a parking space and making hard left turn or right turn. There are numerous comments on Honda Blogs and Reddit but the local Dealership Pohanka Honda of Salisbury says they can't fix it unless it shows an error- online it looks like the RDM software and camera and sensor get confused when starting and making hard left or right turn - it does not happen anytime during the drive and I drive 1000 miles a week and in and out of car 15 to 20 times a day and it can happen as much as 4 to 5 times when starting - so it is intermittent- they gave me a loaner 2025 Honda CRV non Hybrid and no issues and my wife just bought a 2026 Honda CRV non Hybrid and no issues. From what I see is local dealers are not reporting it to Honda corporate as they cannot find an error code and just write it up as a software glitch- so if no one is reporting it from the dealerships Honda will not know how many vehicles are having this issue and won't find a fix - says there has been a steering box recall on some Hybrids but not this vin, also says it can be the sensor or sensor brace or the camera and finally the software , Highly irritating since i am in the car so many hours a day - regular drivers to a work location and back home may never have this issue - I have gps in my car and a video clip of the error and can show you both - also there was a service bulletin regarding this issue when backing and not sure that software was updated in my car- i was told no errors , all software is up to date and picked the car up 6:30 pm 10 15 and by 1:00 pm 10 16 the error showed . Please help me as it has been August 2023 with this issue and may dealership visits.

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