NHTSA Complaint #11694076 — 2021 FORD F-550 SD

The contact owns a 2021 Ford F-550 SD. The contact received a recall letter from the manufacturer for NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact called a local dealer several times to schedule an appointment for the recall repair but was informed that the manufacturer would mail another letter whenever parts were available for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.