NHTSA Complaint #11693992 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11693992
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	October 16, 2025
Date Filed	October 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

My 2017 Ford Escape with 55K miles (never missed a scheduled oil change since bought) was diagnosed with "coolant intrusion" . When the car broke down there were no prior indications that something was wrong, totally out of the blue. The dealership told me I would have to pay for a new engine because the warranty expired and gave me an estimate of $13,500.00. This is an engine defect and is happening to Ford owners throughout the US and they are being told the same things. How does coolant intrusion happen and why? A design defect which should be recalled and repaired by the company and not the consumer who has done nothing wrong.

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