NHTSA Complaint #11693927 — 2013 CHEVROLET EXPRESS 3500

The contact owns a 2013 Chevrolet Express 3500. The contact stated that while driving 70 MPH, the exterior rear wheel cover liner detached from the wheel. The wheel liner cover missed crashing into a vehicle in the opposite lane on the freeway. No warning lights were illuminated. In addition, the contact had lost ten wheel covers out of a set of twelve. The contact purchased three sets through Amazon. The contact called the manufacturer and was informed that unless the failure was regarding an ambulance, it was not their responsibility. The contact stated that the manufacturer refused to assist with the failure and referred the contact to call Phoenix. The contact called Phoenix, and Phoenix refused responsibility and referred the contact to call Amazon. The contact stated that Phoenix wheel cover liners were no longer listed on Amazon. The failure mileage was unknown.