NHTSA Complaint #11693866 — 2025 SUBARU OUTBACK

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11693866
Vehicle 2025 SUBARU OUTBACK
Component TIRES
Date of Incident
Date Filed
Mileage 1,999 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2025 Subaru Outback. The contact stated that while driving at various speeds, the "Door and Window Open" message was displayed. The information screen indicated that the driver monitoring system and EyeSight were disabled. While driving, the low tire message was displayed. The contact attempted to inflate the tire. A good Samaritan attempted to assist with the tire. The contact was able to continue driving to the destination. The contact stated that the App failed to provide the notifications. The vehicle was taken to the local dealer, who was unable to duplicate the failure. There were no fault codes retrieved. The dealer disabled the system. The dealer then informed the contact that the tire needed to be replaced; however, it was determined that the tire was okay as-is. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,999.

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