NHTSA Complaint #11693736 — 2016 AUDI Q3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11693736
Vehicle	2016 AUDI Q3
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2025
Date Filed	October 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

In 4/2024 car wouldn’t start. Took to Audi for new battery and was told Water pump failed so it was replaced with delays. In 3/2025 noticed no heat and car took a long time to warm up. Took back to dealership replaced thermostat. Still no heat so I was told ok to drive but need to flush heater core to fix heat issue for $3500. Started my car on 8/14/2025 had multiple lights come on dash (lights, brake, TPMs, epc, and brake fluid) so I turned off. Took to mechanic for inspection told something strange different codes instructed to take to dealer. On 10/8/2025 took back to Audi for evaluation and first they stated my fuse box panel was slightly melted couldn’t code read. Ordered part, 2 weeks, and would be $2,000 for repairs. On 10/15/2025 they state I have Coolant migration from over flow and it would be $35,000 for repairs which exceeds vehicle worth to buy another. Have not experienced any coolant loss since water pump failed and was replaced in 2024.

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