NHTSA Complaint #11693728 — 2021 NISSAN LEAF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11693728
Vehicle	2021 NISSAN LEAF
Component	ELECTRICAL SYSTEM
Date of Incident	March 3, 2025
Date Filed	October 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

From time to time the BCM (body control module) is stuck in a mode which disables the electric door locking and unlocking as well as the electric window lifters. This state can be fixed by disconnecting and reconnecting the vehicle battery. This issue happened two times recently. It appears to be a SW related issue as other functions of the BCM are still operational. E.g., the electric rear view mirror adjustment was still operational. The risk of this issue is that the door locks will not be unlocked automatically in case of a crash. Also the windows cannot be opened as an alternative escape opening in case the doors are blocked after an accident.

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