NHTSA Complaint #11693712 — 2022 FORD EXPEDITION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11693712
Vehicle 2022 FORD EXPEDITION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

When slowing down to turn into a parking lot my car suddenly experienced sudden “phantom braking”. I was going slowly and I wasn’t braking. My car only has automatic braking when cruise control is on. Cruise wasn’t on. The car suddenly braked hard and chimed twice. My car has a collision warning system but that doesn’t chime like this. I didn’t see any dash warning lights, it looked normal by the time I looked for warning lights. I coasted into the parking lot because I wasn’t even sure if the engine was running. I couldn’t find anything wrong and everything has seemed normal since then. When it braked, I had my foot above the brake pedal because I was getting ready to brake further as I turned. When the phantom braking happened I felt the pedal move. It suddenly depressed then and sprung back up. I believe I was going less than 20mph.

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