NHTSA Complaint #11693632 — 2022 FORD F-350 SD

The contact owns a 2022 Ford F-350 SD. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared distorted. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention), but the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 23,000.