NHTSA Complaint #11693492 — 2024 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11693492
Vehicle 2024 KIA SELTOS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I bought this Kia with 25 miles on it and I had all oil changes done and then at 33,000 miles the engine seized and Kia refused to honor my 100,000 mile warranty. The dealership told me that the spark plugs melted causing the issue and that it definitely wasn’t an oil issue. Kia still refused to honor the warranty. I only owned the car from June 2023 to September 2024 I want them to pay the remaining balance since I had to give it back to the bank for them to only be able to sell it for 8000.00 dollars. I will never deal with Kia ever again but they need to do the right thing by paying the remaining balance for something they refused to take accountability for. I contacted the lemon law attorney office for the state of Michigan and they wanted to help me but couldn’t because Kia refused to give me any vehicle repair invoice or anything documentation on the vehicle while it was in their care. I tried hard to find a lawyer to help me with my case but I couldn’t find one that does these particular cases.

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