NHTSA Complaint #11693377 — 2021 GMC SIERRA 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11693377
Vehicle 2021 GMC SIERRA 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

DTC CODE P1098 PRESENT RELATED TO FAULTY COOLANT CONTROL VALVE ON 3.0 DURAMAX DIESEL ENGIINE. THIS IS A KNOWN ISSUE WITH THIS ENGINE AND IS SUPPOSED TO BE COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. PREVIOUSLY TOOK VEHICLE INTO DEALERSHIP FOR REPAIR INVOLVING REPLACEMENT OF THE COOLANT CONTROL VALVE BUT WAS TOLD REPROGRAMMING OF THE ECM WAS REQUIRED FIRST STEP PER GM REPAIR BULLETIN. REPROGRAMMING COST ME $195 AND WAS TOLD THIS WAS NOT COVERED UNDER THE 100K POWERTRAIN WARRANTY. NOW, A FEW MONTHS LATER, THE SAME ISSUE AND DTC CODE P1098 HAPPENED AGAIN WHILE DRIVING ON FREEWAY AT FREEWAY SPEEDS AND CAUSED VEHICLE COMPUTER TO LIMIT SPEED OF THE VEHICLE WHICH CAUSED HAZARDOUS SITUATION IN CONSTRUCTION ZONE AS WAS NOT ABLE TO MAINTAIN SPEED OF TRAFFIC WHILE TOWING TRAILER WITH BOAT. I ALSO UNDERSTAND THAT GM HAS ISSUED SPECIAL EXTENDED WARRANTY RELATED TO THIS COOLANT CONTROL VALVE IN SEPTEMBER 2025 WHICH EXTENDS THE WARRANTY COVERAGE UP TO 15 YEARS AND/OR UP TO 150K MILES BUT I WAS TOLD AT THE DEALERSHIP THAT MY VIN# DOES NOT QUALIFY FOR THIS EXTENDED COVERAGE FOR SOME UNKNOWN REASON?

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