NHTSA Complaint #11693292 — 2020 CHEVROLET TAHOE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11693292 |
| Vehicle | 2020 CHEVROLET TAHOE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I was driving in traffic with 8 kids from my football team on a busy street and my truck start jerking and wouldn’t accelerate much. I was going 35 mph and the truck just slows down in the middle of driving. Then as I pulled over thick white smoke comes from the tail pipe. Thank god it was a Sunday and the busy street wasn’t as busy and I was able to pull over safely because this happen while I was driving. I got the truck to autozone and they gave me a misfire code in cylinder 1. I sent my truck to dealership and spoke with them on the phone and they was able to tell me everything going on with my truck without even having to tell them all the issues happening. They looked at the truck and said I had an internal engine issue. I was advised this a well known problem with my type of truck. I reached out to Gm and asked them why haven’t it been a recall on my truck if this is a well known issue with my vehicle after talking with many mechanics. No answer was specifically provided. I’ve been trying to get them to do what’s right and repair the engine but I’m getting the run around. I’ve reached out to over 5 mechanics and a shops and have been told this is a well known problem was trying to see the cost. Once I found out this was well known it made me contact General Motors. I don’t think it’s fair this is a known issue with 5.3L engine and it hasn’t been a recall. It is unsafe to be driving and the engine just fails on you in the middle of traffic. What if I was on the freeway? My truck is at a Gm dealership right now and Gm and the dealership is refusing cost assistance on a well known engine failure problem. These vehicles need a recall on them that would of been 9 lives at risk because this problem hasn’t been addressed by the manufacturer it was scary when it happen because I was on a busy street.
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