NHTSA Complaint #11693198 — 2022 HONDA CIVIC

The vehicle has 42,070 miles on it. It was being driven and suddenly the clutch started to slip. Then, when trying to pull away after a stop, the vehicle only was able to travel at 8 miles/hour in first gear. No messages were received before the clutch failed. Vehicle was towed to a local repair shop and we were given a quote to replace clutch, flywheel, and pressure plate. We then had it towed to a Honda repair center to seek assistance from Honda on the repair because the clutch failed at such low mileage and they diagnosed the cause as premature wear and tear. We know that a bulletin was put out in September 2022 regarding clutch failures with certain Honda Civic Sport models from 2020 and 2021, so we asked Honda for support. They declined because the 2022 model was not covered by the bulletin, even though our Honda had already been produced before that bulletin was released. We believe that our issue is related to the issues with the 2020 and 2021 models and have found that other 2022 and 2023 owners have experienced similar failures. We have included our request letter and escalation request, as well as the repair quote from Zeigler Honda Racine, WI.