NHTSA Complaint #11693169 — 2019 FORD EDGE UNKNOWN OR OTHER

Complaint Details

ODI Number	11693169
Vehicle	2019 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	October 13, 2025
Date Filed	October 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Vehicle had a studdering problem, spark plugs replaced, dealership said the spark plugs were masking an “underlying issue with the transmission shudder and torque converter and transmission was at the end of its life”. The unknown of the state of the transmission is the safety concern to me and others. The vehicle has been inspected by Ed Morse Ford. There was no indication other than shudder on acceleration, until the dealership looked at it. The shudder recently started end of August 2025, and has gradually gotten worse until taking to dealership (October 13 2025)

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