NHTSA Complaint #11692733 — 2013 HYUNDAI SONATA STRUCTURE:BODY

Complaint Details

ODI Number	11692733
Vehicle	2013 HYUNDAI SONATA
Component	STRUCTURE:BODY
Date of Incident	October 8, 2025
Date Filed	October 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The right-rear passenger door will not open from either the inside or outside of the car. This happened suddenly with no warning. It was instantaneous. I went to go pick my toddler from daycare and when we were returning to the car, the right-rear passenger door will not open after unlocking the car with my key fob. All the other doors (3) could be opened with the key fob or without the key fob from inside the car. I tried to open the right-rear paasenger door from the inside and it still will not open. Additionally, you can hear the locking system on the door moving when locking and unlocking the car with the key fob but the door simply won't open. This is a safety issue because it hinders my ability to quickly get to my toddler in case of an emergency.

Related Complaints for the 2013 HYUNDAI SONATA

Other STRUCTURE:BODY Complaints

#11707662 — December 29, 2025 — About a year ago, I went out one morning, and the Rear Passenger Door would not engage or open. I tried using the ke...

#11663549 — May 28, 2025 — The left rear door won't open from the inside or from outside. The door just suddenly stopped working without any wa...

#11634770 — January 8, 2025 — The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his c...

#11627826 — November 28, 2024 — Rear driver side door cannot be opened from the inside or the outside of the vehicle.

#11595902 — June 22, 2024 — Vehicle driver and passenger door handles will not open from the outside despite being unlocked. No damage occurred t...

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