NHTSA Complaint #11692579 — 2022 CHEVROLET TRAVERSE

The contact owns a 2022 Chevrolet Traverse. The contact stated that after reversing out of the driveway and shifting into drive(D), the accelerator pedal was depressed the vehicle made an abnormal sound, as if the transmission and engine had detached and fell onto the road. The contact had only driven forward approximately 30-feet when the rear wheels locked up. The contact shifted to park(P) and waited for a while. When the vehicle was shifted into drive(D), the contact was unable to accelerate above 10 MPH. The vehicle was driven in LIMP Mode to the local dealer. The contact stated that the check engine warning illuminated close by the dealer. The contact stated that the dealer was located approximately 1.9 miles away from the residence. The contact stated that the dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and assigned a case advisor to the contact. The failure mileage was approximately 80,000.