NHTSA Complaint #11692542 — 2026 MINI COUNTRYMAN S ALL4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11692542
Vehicle 2026 MINI COUNTRYMAN S ALL4
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

On October 10, 2025 at 8:15am my entire moonroof shattered spraying glass over myself, son and dog. This was a sunny morning 37 degrees, no traffic, no cars beside or ahead of me as starting ascent up hill. I immediately checked on everyone, called the BMW dealership and after receiving no answer on service, business and sales turned to travel down to dealership with glass still falling from roof. I bought this car October 8, 2025 so had it for 2 days maxiumum. Pulling into service bay several people crawled up to take pictures. He said a rock probably hit it but as I insisted there was NO traffic ahead or beside me. This had nothing to do with environment or any impact. The roof literally spontaneously exploded. I want to report this for others safety and to have it on record for history. As of this point I do not know what they plan to do. I have also contacted my insurance to let them know of this incident but I do not want a claim through them. This has every responsibility pointing to a warranty through their dealership and the manufacturer. Thank you.
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