NHTSA Complaint #11692542 — 2026 MINI COUNTRYMAN S ALL4
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11692542 |
| Vehicle | 2026 MINI COUNTRYMAN S ALL4 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AK |
Consumer Description
On October 10, 2025 at 8:15am my entire moonroof shattered spraying glass over myself, son and dog. This was a sunny morning 37 degrees, no traffic, no cars beside or ahead of me as starting ascent up hill. I immediately checked on everyone, called the BMW dealership and after receiving no answer on service, business and sales turned to travel down to dealership with glass still falling from roof. I bought this car October 8, 2025 so had it for 2 days maxiumum. Pulling into service bay several people crawled up to take pictures. He said a rock probably hit it but as I insisted there was NO traffic ahead or beside me. This had nothing to do with environment or any impact. The roof literally spontaneously exploded. I want to report this for others safety and to have it on record for history. As of this point I do not know what they plan to do. I have also contacted my insurance to let them know of this incident but I do not want a claim through them. This has every responsibility pointing to a warranty through their dealership and the manufacturer. Thank you.