NHTSA Complaint #11692442 — 2020 PORSCHE MACAN

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11692442
Vehicle 2020 PORSCHE MACAN
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The 2020 (and possibly 2019) Porsche Macan passenger (right) side headlight (low beam only) is failing. About four months ago the right headlight on my Macan went out and after taking to the dealer, I was informed that the critical headlight failed (the car was less than five years old. Taking the problem to the internet, I found the EXACT problem has occurred to many 2020 Porsche Macans, and seems limited to the right low beam headlight. There are multiple cases reported on Reddit, Macan Forum, Rennlist and other Porsche boards. The dealer informed me that the whole assembly needs to be replaced, which is what all of the posts online stated as well. the cost to replace the assembly if $5,000 ($4,500 part, plus labor). I'd estimate the vehicle is worth $40,000, so one headlight costs more than 10% of the vehicle value (?!?). The dealer seemed to agree with me and checked with Porsche, who acknowledged the problem but said there has not been a recall. A headlight is integral to the safe operation of the vehicle, and the car had no sensor to inform me it was out, and I only found out by a friend telling me. At this stage the vehicle would not pass a safety inspection.

Related Complaints for the 2020 PORSCHE MACAN

Other EXTERIOR LIGHTING Complaints

#11719528 My passenger headlight low beam went out. And it is a widely known problem with the 2020 year.
#11709056 Passenger side head light stop working little over when car is out of the factory warranty at approximately 55,000 mi...
#11708887 There is a common problem with 2020 Porsche Macans that I believe is a Porsche responsibility to fix. This is being ...

Recent Complaints for the 2020 PORSCHE MACAN

#11719528 ELECTRICAL SYSTEM My passenger headlight low beam went out. And it is a widely known problem with the 2020 year.
#11708887 ELECTRICAL SYSTEM There is a common problem with 2020 Porsche Macans that I believe is a Porsche responsibility to fix. This is being ...
#11704742 ELECTRICAL SYSTEM I have a 2020 Porsche Macan S. My passenger side head light went out and upon taking it to the dealership, I was info...
#11594876 BACK OVER PREVENTION: WARNINGS the rear view (and front and side) cameras work intermittently. This makes parking very difficult and when backing o...
#11545265 FUEL/PROPULSION SYSTEM As I was stepping on the accelerator, I heard two pops and somehow the car lost its torque/pull. Check engine light c...
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