NHTSA Complaint #11692439 — 2019 HYUNDAI KONA

I own a 2019 Hyundai Kona with around 110,000 miles. The vehicle has been consuming an excessive amount of engine oil, approximately one quart every 1,000 miles. I first noticed the issue around 80,000 miles when oil levels began dropping significantly between oil changes. The problem has worsened over time, and during a long family road trip, I had to add a total of about 8 quarts of oil just to keep the engine from running dry. I took the vehicle to a Hyundai dealership for an official oil consumption test, which confirmed the loss rate (1 quart per 1,000 miles). However, Hyundai Motor America stated that this level of oil consumption is "within factory specifications" and denied any repair or assistance. This seems unreasonably high for a modern engine and creates both a safety concern (risk of running low on oil during travel) and a financial burden (frequent oil top-offs between changes). I am concerned this may indicate a defect similar to oil consumption issues seen in other Hyundai and Kia engines.