NHTSA Complaint #11692426 — 2017 MERCEDES-BENZ SLC300

On September 6, 2025 while driving approximately 70 mph, the front roof panel of my vehicle detached completely. This was not only a costly failure, but also an extremely dangerous incident that could easily have caused severe injuries or fatalities — either to myself, my passengers, or other motorists on the roadway. As you are aware, Mercedes-Benz has already acknowledged this precise risk through NHTSA Recall No. 21V197000 / Campaign 2021070010, later expanded under NHTSA Recall 23V854000. These documents confirm that the bonding adhesive used on the front roof panel can deteriorate, leading to detachment. Mercedes has therefore had prior knowledge of this defect and its associated safety hazards. Given that my vehicle has now experienced the exact failure described in these recalls, it is wholly unreasonable for Mercedes-Benz to deny responsibility. This was not normal wear and tear; it was a known, documented safety defect that could have resulted in catastrophic consequences.