NHTSA Complaint #11692203 — 2024 VINFAST VF 9

The contact leased a 2024 Vinfast VF 9. The contact stated that while driving at night, the headlights failed to function as intended. No warning lights were illuminated, but the alarms sounded. The daytime running lights functioned, but the headlights were inoperable. The contact stated that the Lane Assist failed to function while the headlights failed to operate. In addition, the steering wheel jerked while driving, and the contact used force to keep the steering wheel from unintendedly changing lanes. The contact stated that on a separate occasion, while the vehicle was stopped at a traffic light, the contact shifted into park(P). Once the traffic light had turned green, the contact was unable to move the shift lever out of park(P). The vehicle was towed to a certified Vinfast repair center, where it was diagnosed that an OS (Operating System) update was needed. The vehicle was not repaired. The contact stated that the failures started when the vehicle was leased. The contact requested that the vehicle be inspected. The contact was informed that an unknown front-end control arm and the bushing cable needed to be replaced. An unknown part was tightened on the control arm. The manufacturer had gone out of business. Repairwise, the third party assigned to assist consumers, was notified of the failure. The failure mileage was approximately 50.