NHTSA Complaint #11692193 — 2024 JEEP GLADIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11692193
Vehicle 2024 JEEP GLADIATOR
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The unconnect infotainment system issues a warning that pops up on the screen, making the maps and all other applications inaccessible including the safety sos system. This is a safety issue because the warning repeatedly shows up on the screen and you have to look away from the road to clear the error. If you don’t clear the error then you are not able to access all of the cars controls on the infotainment system. I took this to the dealer to have them fix it. 3 miles later, the warning message popped up again. It is now in the dealership for the 2nd time. There is an issue with the antenna. I did read that the 2024 model is a new antenna, so it appears to me that this may need a mass recall as this is extremely unsafe. This has been an issue since 3,000 miles and I currently have 13,000 and it continues to be a recurring problem.

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