NHTSA Complaint #11692108 — 2013 TOYOTA PRIUS

My Prius has a brake actuator defect that is common among 2013 Priuses. Supposedly Toyota mailed a notification of this problem, but did not do a recall. The notification offered to fix the problem, but you had to know that your Prius had the problem. I did not know. Once I understood that my Prius had this problem, the Toyota repair window had closed. The Prius is dangerous to drive. I approached Toyota and the dealer that sold me the car, and Toyota refused to authorize the repair and so the dealership refused to fix at their expense. I spent thousands on unnecessary brake replacement because the problem was never the brakes but the brake actuator, which is a KNOWN PROBLEM! Yes, the problem is able to be discerned upon request and I have taken video and you can hear the noise. This problem puts the driver, passengers and other vehicles at risk. There are no warnings or lights showing this problem, but the noise is loud, grinding and obvious.