NHTSA Complaint #11691977 — 2025 LINCOLN NAUTILUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11691977 |
| Vehicle | 2025 LINCOLN NAUTILUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car has non-working safety equipment. The eye scanning system is very sensitive and constantly yelling at you. When you turn off hands free lane centering there is no lane centering which is very dangerous.
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