NHTSA Complaint #11691806 — 2025 LEXUS GX

On 10/7/25, the passenger side front tire malfunctioned - I currently have the tire. On 9/7/25, the drivers side rear tire malfunctioned - I no longer have that tire but I have included the receipt for the new tire I had to purchase. On 9/7/25, I was driving alone on the Florida Turnpike at night and in the rain, when the rear drivers side tire blew and was completely destroyed with multiple holes in the sidewall. Fortunately I was able to maintain control of the car, but I was stuck on the side of the highway until a Florida Road Ranger came to assist. The problem was reproduced on the morning of 10/7 when I found my passenger side front tire flat with a split sidewall. I am scheduled to take the car to the Lexus service department on 10/8/25 for inspection. The front passenger tire does not feel like rubber, it can be described as a mix of cardboard and plastic. On the evening of 9/7/25, when the rear drivers side tire blew, there was little warning, the low tire pressure warning light came on and I felt the flat tire in less than one minute. I purchased this new 2025 Lexus GX 550 in March of 2025 from JM Lexus in South Florida and these were the original tires. The car currently has 9,766 miles on it and used for commuting to work and running errands. [XXX] PT5A, 265 /55 R 20. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)