NHTSA Complaint #11691795 — 2024 TOYOTA COROLLA

Component/system failed: The SRS Airbag System malfunctioned. After a rear-end collision on October 3, 2025, in Gwinnett County, GA, the airbags did not deploy. The vehicle displayed an alert: “SRS Airbag System – Malfunction detected” at 16:02. Safety risk: My safety was put at risk because the airbags did not function during a significant impact. This failure could have resulted in severe injury if the collision had been more forceful or from another angle. Inspection/reproduction: On October 6, 2025, I brought the vehicle to Atlanta Toyota. Instead of documenting the diagnostic trouble code (DTC) and providing a report, the dealer cleared the fault code and recalibrated the system without my authorization, effectively erasing critical evidence of the malfunction. The invoice confirms this. Inspections by others: The vehicle was inspected only by the Toyota dealer. It has not yet been inspected by the manufacturer, police, or insurance representatives, but I have legal counsel and am preserving the evidence for further independent inspection. Warning lamps/messages: Yes. The SRS Airbag System Malfunction message appeared immediately after the collision on October 3, 2025. I have photographic evidence of this alert.