NHTSA Complaint #11691619 — 2019 FORD F-150
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11691619 |
| Vehicle | 2019 FORD F-150 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The coil spring on the front end suspension snapped on my Ford F-150. The truck is a 2019 with just over 43,000 miles. The truck has not had any performance or suspension modifications over the life of the vehicle. Coil springs are an essential component of the suspension system, absorbing impacts and maintaining vehicle stability. As the coil spring snapped completely, this is a hazard to the driver of the vehicle and anyone driving alongside the road. The vehicle is now at a independent service center, once they identified the coil had snapped, they contacted me immediately noting the vehicle is no longer safe for driving. There were no warning lamps or messages that arose due to the issue. The only warning sign was a "squeaking noise" at low speeds which I requested the mechanic review when doing a routine oil change.
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